Last Updated: October 1, 2023

DesertDeal LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our DesertDeal card service, similar to the fazaa card program in the UAE. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

1. Information We Collect

We collect information in the following ways:

1.1 Personal Data

When you register for a DesertDeal card, we may collect:

• Contact information (name, email address, phone number, and physical address)
• Identification information (Emirates ID number or passport details) for verification purposes
• Payment information (processed through secure payment gateways)
• Date of birth and nationality
• Profile photographs (if provided)

1.2 Usage Data

We collect information on how you use our services:

• Redemption history of discounts and offers
• Frequency of card usage
• Preferred partners and categories
• Application and website usage patterns
• Device information (IP address, browser type, operating system)

2. How We Use Your Information

We use the information we collect for various purposes:

• To provide and maintain our service, including processing transactions and managing your account
• To verify your identity and prevent fraud
• To personalize your experience with tailored offers and recommendations
• To improve our services based on your usage patterns
• To communicate with you about service updates, promotions, and offers
• To comply with legal obligations and resolve disputes
• To analyze usage patterns to enhance our service offerings

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Partner Businesses: We share limited information with our partner merchants to facilitate discount redemption and verification.
• Service Providers: We engage trusted third parties to perform services on our behalf, such as payment processing, data analysis, and customer support.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• With Your Consent: We may share your information with third parties when you have given consent.

We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication procedures
• Employee training on data security practices

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Under UAE data protection laws and regulations, you have certain rights regarding your personal information:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data in certain circumstances
• Object to processing of your personal data
• Request restriction of processing
• Data portability (receive your data in a structured, commonly used format)

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website and application. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

7. Children's Privacy

Our service is not directed to anyone under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

DesertDeal LLC
Sheikh Zayed Road, Dubai, UAE
Email: [email protected]
Phone: +971 4 123 4567

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